Privacy Policy
Who we are
In this privacy policy references to “we”, “us” and
“our” are to Fiverivers Solutions Limited. References to
“our Website” or “the Website” are to www.fiverivers.net
What information we collect and how
The information we collect via the Website may include.
Any personal details you knowingly
provide us with through forms and our email, such as name,
address, telephone number etc.
In order to effectively process credit
or debit card transactions it may be necessary for the bank
or card processing agency to verify your personal details
for authorisation outside the European Economic Area (EEA).
Such information will not be transferred out of the EEA for
any other purpose.
Your preferences and use of email
updates, recorded by emails we send you (if you select to
receive email updates on products and offers).
Your IP Address, this is a string of
numbers unique to your computer that is recorded by our web
server when you request any page or component on the
Website. This information is used to monitor your usage of
the Website.
Data recorded by the Website which
allows us to recognise you and your preferred settings, this
saves you from re-entering information on return visits to
the site. Such data is recorded locally on your computer
through the use of cookies. Most browsers can be programmed
to reject, or warn you before downloading cookies,
information regarding this may be found in your browsers
‘help’ facility.
What we do with your information
Any personal information we collect from this
website will be used in accordance with the Data
Protection Act 1998 and other applicable laws. The
details we collect will be used:
To process your order, to provide after
sales service (we may pass your details to another
organisation to supply/deliver products or services you have
purchased and/or to provide after-sales service);
In certain cases we may use your email
address to send you information on our other products and
services. In such cases you will be offered the option to
opt in/out before completing your purchase.
We may need to pass the information we collect to other
companies for administrative purposes. We may use third
parties to carry out certain activities, such as processing
and sorting data, monitoring how customers use the Website
and issuing our e-mails for us. Third parties will not be
allowed to use your personal information for their own
purposes.
Your Rights
You have the right to request a copy of any information
that we currently hold about you. In order to receive
such information please send your contact details
including address and payment of £10 to cover
administration expenses to the following address: Privacy
Data Protection Officer
Fiverivers Solutions Limited
West Midlands House
Gipsy Lane
Willenhall
WV13 2HA
Other Websites
This privacy policy only covers this website. Any other websites which may be linked to by our website are subject to their own policy, which may differ from ours.
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